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Import, export & logistics

Import, export & logistics for European sellers

VAT decides what a seller owes; incoterms and customs formalities decide who actually moves the goods, who clears them, and who is left holding a bill when a shipment sits at the border.

The logistics question sits underneath every VAT decision

Getting VAT registration right, covered in EU regulation & VAT, tells a seller what to charge and where to file. It says nothing about who books the courier, who clears a pallet through customs, or who eats the bill when a shipment is held at a border post because a form was filled in wrong — and those questions decide margin and customer experience just as directly.

This guide goes deep on the physical side: how an incoterm on a purchase order fixes who pays for what and when risk actually transfers, the paperwork every cross-border shipment needs (EORI number, HS/TARIC code, customs declaration), what 2026's two biggest EU logistics changes — the Import Control System 2 rollout and the Carbon Border Adjustment Mechanism's definitive period — actually require of a seller, and how to choose a freight forwarder or fulfilment partner without discovering the gaps the hard way. For sourcing goods before they ever reach a border, see supplier & procurement; for finding trading partners once stock is moving, see partners by region.

IncotermWho arranges freightWho pays customs & dutyRisk transfers to buyerBest for
EXW — Ex WorksBuyer, from collection at seller's premisesBuyer, both export and importAt the seller's door, before loadingA buyer with its own logistics network who wants full control and the lowest seller-side cost
FCA — Free CarrierBuyer, from the named handover point; seller export-clears the goodsBuyer, import side onlyWhen the goods are handed to the buyer's nominated carrierContainer and pallet freight where the seller still wants a clean export declaration on file
CIP — Carriage & Insurance Paid ToSeller, who books freight and insurance to the named destinationBuyer, import side onlyAt the first carrier, even though the seller pays freight onwardSellers who want control over carrier quality without carrying risk the whole route
DAP — Delivered at PlaceSeller, all the way to the named destinationBuyer, who clears and pays import duty/VATOn arrival at destination, before unloadingB2B sales to a customs-registered buyer who prefers to handle its own import
DDP — Delivered Duty PaidSeller, all the way to the named destinationSeller, including import duty and VATOn arrival, ready for unloadingD2C cross-border e-commerce, where the buyer must see one all-in price at checkout

Based on Incoterms® 2020, the current International Chamber of Commerce standard as of mid-2026; the next revision isn't due before 2030. Confirm the exact term against the ICC's official text before printing it on a contract.

Reading an incoterm on a purchase order

An incoterm is a three-letter code that fixes two things and two things only: which party arranges and pays for transport at each leg, and the precise point risk passes from seller to buyer — it says nothing about who owns the goods or when payment is due, which are separate contract terms entirely.

Why FCA has become the safer default over EXW

EXW looks like the cheapest term for a seller — the buyer collects and handles everything from the loading dock onward — but it quietly leaves the seller responsible for loading the goods safely and, in practice, for producing export paperwork the buyer's carrier can't complete without the seller's cooperation. FCA fixes this: the seller still hands the goods over early, but formally clears them for export first, which removes a documentation gap that has caused real delays at EU export points since ICS2's rollout tightened what pre-departure data carriers need on file. Most freight forwarders now recommend FCA over EXW for exactly this reason.

The DDP trade-off for D2C sellers

DDP puts the seller on the hook for import duty and VAT, which sounds like the least attractive term from a seller's chair — but it is now close to a requirement for consumer-facing cross-border sales, because a customer asked to pay an unexpected import bill on the doorstep abandons the parcel or the relationship. The trade-off is that a seller running DDP into another country generally needs an EORI number valid there, or an agent who holds one, and — for shipments where the seller is the importer of record — proper customs representation. It's covered step by step, with worked examples for dropshipped and warehoused stock, in Incoterms explained for 2026.

EORI, HS codes and the paperwork every cross-border shipment needs

An EORI (Economic Operators Registration and Identification) number is the identifier every business needs on file before EU customs will process an import or export declaration in its name, and it's mandatory for any business established in the EU that carries out more than a handful of customs operations a year.

Application is free and goes through the national customs authority of the country where the business is established — for a non-EU business, the country of its first customs operation — typically returning a number within three to five working days. Once issued, a single EORI number is valid for customs purposes across every EU member state, so there's no need to re-register country by country.

Alongside the EORI number, every shipment needs a correct HS (Harmonized System) code — the six-digit international goods classification that, extended to eight digits under the EU's Combined Nomenclature and ten under TARIC, determines the duty rate and any trade-policy measures that apply. Getting the code wrong is one of the most common causes of a shipment being held or re-assessed at the border; it's worth confirming against the EU's TARIC database rather than copying a code from a supplier's invoice. EU customs basics for small exporters walks through the declaration itself, including what a customs broker does that a seller can't easily do alone.

ICS2: the pre-arrival safety filing rolling out through 2026

The Import Control System 2 (ICS2) is the EU's pre-arrival cargo-security system: before goods physically reach an EU border, the carrier (or, on some legs, the freight forwarder) must file an Entry Summary Declaration (ENS) giving customs authorities safety and security data in advance, so high-risk shipments can be flagged before they arrive rather than after.

ICS2 has been live for air cargo and postal/express traffic since earlier phases, but 2026 is when its final phase — road and rail freight — completes its rollout. Ireland, Spain, France, Italy, Lithuania, Hungary, Finland, Greece and Bulgaria applied ICS2 to road transport from 1 January 2026; Croatia, Latvia, Poland, Romania and Slovakia followed from 1 June 2026, alongside states such as Austria, Germany and Denmark that had already been filing since September 2025. By mid-2026, in practice, any consignment entering the EU by road or rail needs a valid ENS filed through ICS2, or through the combined transit declaration under NCTS Phase 6 in the countries operating that opt-in.

The filing obligation sits mainly with the carrier, not the seller — but a seller who books its own transport, or works with a smaller haulier unfamiliar with the new requirement, should confirm explicitly that ICS2 filing is covered before goods move, since a missing or late ENS is now a genuine cause of border delay rather than a formality nobody checks.

CBAM: mostly not your problem, unless you import these six product groups

The Carbon Border Adjustment Mechanism (CBAM) puts a carbon price on imports of a narrow list of carbon-intensive goods — cement, iron and steel, aluminium, fertilisers, electricity and hydrogen — so that EU producers of the same goods, who already pay for carbon under the EU Emissions Trading System, aren't undercut by imports made under a cheaper carbon regime elsewhere.

CBAM's definitive period began on 1 January 2026, replacing the reporting-only transitional phase that ran from 2023. Importers of covered goods needed to submit a CBAM authorisation application by 31 March 2026, and a new EU-wide simplification — a single 50-tonnes-a-year mass-based threshold — now exempts genuinely small importers from full compliance. Actual payment doesn't begin immediately: CBAM certificates go on sale from 1 February 2027, and the first surrender covering 2026 import emissions falls due by 30 September 2027.

For the overwhelming majority of European site owners and B2B resellers — anyone not importing raw steel, aluminium, cement, fertiliser or industrial hydrogen — CBAM simply doesn't apply. It's worth naming here because it's frequently confused with general customs or VAT obligations; a seller importing finished consumer goods, electronics or apparel is out of scope regardless of where the goods are made.

ICS2 and CBAM both tightened in 2026, but they hit different sellers: ICS2's pre-arrival filing touches almost any road or rail shipment into the EU, while CBAM touches only importers of a short list of raw industrial materials.

Choosing a freight forwarder or fulfilment partner in Europe

A freight forwarder moves goods from A to B and handles the customs paperwork along the way; a fulfilment partner (often called a 3PL) stores stock inside a market and picks, packs and ships individual orders from it. A cross-border seller usually needs the first to get stock into Europe and, once volume justifies it, the second to deliver quickly once it's there.

Where the warehouse sits matters more than the brochure

A single fulfilment hub in the Netherlands, Germany or Poland reaches most of the EU within two to three days by road, which is usually enough for a seller starting cross-border — the Netherlands and Germany suit sellers prioritising reach into Western Europe, Poland suits those balancing Western and Central/Eastern European delivery times against lower storage cost. Multi-country warehousing only earns its complexity once order volume in a second region is consistent, not occasional.

The questions worth asking before signing

Beyond price per order, ask a shortlisted partner how they handle customs on inbound stock (do they hold their own EORI and act as importer of record, or does the seller need to?), what system integrations they support for order and inventory sync, and — critical in markets with high return rates in fashion and consumer goods — how returns are received, inspected and restocked without the seller paying twice for the same item's freight. Choosing a fulfilment partner in Europe sets out a fuller shortlist-and-scorecard process, including the questions that separate an experienced pan-EU 3PL from one that's expanded faster than its customs expertise.

Cross-border delivery: what actually changes at the customer's door

For a B2C seller, the incoterm decision above translates directly into a checkout experience: a shipment under DAP terms leaves the customer to pay import VAT and any duty on delivery, which is the single biggest cause of refused or abandoned cross-border parcels, while a DDP-equivalent checkout — duty and VAT collected up front, nothing owed at the door — is now the norm for serious cross-border e-commerce into the EU. For consignments valued at €150 or less, the IOSS scheme achieves the same outcome for VAT specifically, without the seller needing full DDP customs status.

Returns are the other variable that catches sellers out: return rates in fashion and larger consumer goods commonly run well above the EU average once a sale crosses a border, and a return that has to travel back through full customs a second time is slow and can trigger a second round of import charges if it isn't documented correctly as a returned-goods movement. A seller shipping cross-border at real volume typically needs either a local return address inside the destination market, arranged through a fulfilment partner, or a courier return-label process that flags the parcel correctly as a return from first the scan. Regional buying and delivery norms — language, payment terms, what a market expects on delivery speed — are covered market by market in partners by region.

Quick answers

Which incoterm should a small seller use for cross-border B2C sales?

A DDP-equivalent arrangement, where duty and VAT are collected at checkout and nothing is owed on delivery, is now standard for consumer sales — DAP is more common for B2B pallet freight where the buyer is customs-registered and prefers to handle its own import.

Do I need an EORI number if I only sell inside my own country?

No. An EORI number is only required once goods physically cross an EU border — a purely domestic seller doesn't need one, but should apply before the first cross-border shipment, since issuance can take several working days.

Does ICS2 affect sellers, or only carriers?

The Entry Summary Declaration filing obligation sits mainly with the carrier or freight forwarder, but a seller booking its own transport, or using a smaller haulier unfamiliar with the 2026 road and rail rollout, should confirm the filing is actually being done — a missing ENS can now hold a shipment at the border.

Does CBAM apply to a seller importing finished consumer goods?

No. CBAM's definitive period, in force since 1 January 2026, applies only to imports of cement, iron and steel, aluminium, fertilisers, electricity and hydrogen — finished consumer goods, electronics and apparel are out of scope regardless of country of origin.

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